- Warning. Beware of financial advisers promising unusually high investment returns.
- In Money Marketing this week the Financial Services Authority is warning advisers about the dangers of selling dodgy non regulated investment products. What about warning the public?
- Wed 28th Jul 2010
- Have you been miss-sold your mortgage and are now stuck in mortgage hell.
- I have been speaking to a number of mortgage gurus over the last few days and the prickly topic that keeps cropping up is mortgage miss-selling.
- Wed 14th Jul 2010
- Bank of England to hold interest rates until May 2011. Good news.
- The british chamber of commerce have stated that rates will be on hold for quite some time.
- Tue 6th Jul 2010
Card firms 'encouraging customer loyalty'
Fri 4 Jan 2008 12pm
Credit card companies are likely to be offering extra services to ensure customer loyalty as the industry goes through a difficult time, according to a representative of banking at Defaqto.Principal consultant David Black has praised an initiative by Capital One, which offers free email alerts from Equifax notifying customers of key changes, unexpected credit applications and two free credit reports per year.
Mr Black explained: "The rationale is simple: encourage credit card loyalty by offering something worthwhile as a possible prelude to the later introduction of annual charges."
With 71 per cent of credit cards offering zero per cent introductory balance transfer schemes, the importance of customer satisfaction has been highlighted in what Mr Black described as "testing times" for providers.
Research by Abbey Banking has revealed that more than three billion people are planning to switch balances on their credit cards in the early stages of 2008.
